Car Rental General Terms & Conditions

Reservations:
All reservations are confirmed based on the car category and not for a specific car model. In case to a confirmed reservation there is not availability in the category pre-selected by the customer. The company Plan rental car will provide to the customer a higher car category, with no extra charge.

Driver Age:

Minimum driver age 23 years, for car categories A,B,C,C1,C2,CD and 25 years for car categories D,E,G,M.

Driving License:

The driver must have a valid European driving license, at least 1 year prior to the rental starting date. For countries outside of European Union the driver’s must hold an international license.

Upon pick up the car:

At the start of the rental, the renter must have the following documents:

Valid driving license, Credit Card, Passport or ID

Deposit & Guarantee:

Beside of the payment method, the renter must have a valid credit card as guarantee.

Plan rental car may reserve an amount of 440,00€ to 1.150,00€ plus VAT depending on your selected car group as guarantee for the rental, which will  be released after the end of the rental period if no damages or theft has occurred.

Plan rental car accept the following credit cards: Visa, MasterCard, Debit cards.

Not accepted Pre-paid credit cards, Maestro.

Mileage:

Rentals for duration 1-2 days includes limit 150 km per day, for each extra km the renter will be charged 0,10€ for the car categories A,B,C,C1,C2,CD,D and 0,15€ for the car categories E,G,M. Rentals over of 3 days duration include unlimited mileage.

Minimum rental:

One day, at the end of 24hours and 120 minutes the renter will be charged an additional day.

Cancellation policy:

-Cancellation for reservation 72 hours prior to the scheduled pick up date and time, no cancellation fee is required and any amount prepaid will be refunded.

-Cancellation for reservation less than 72 hours prior to the scheduled pick up date and time, there will be no refund any amount that may have been paid as deposit.

Insurance

Collision Damage Waiver (CDW) with excess amount:

Included in the price and reduce the renter liability in case of accident up to a maximum of:

440€ plus VAT for car categories A,B, 540€ plus VAT for car categories C,C1,C2,CD,

640€ plus VAT for car categories D,E, 1.150€ plus VAT for car categories G,H.

Theft Protection (TP) with excess amount:

Included in the price and reduce the renter liability in case of theft or part of theft up to a maximum of: 440€ plus VAT for car categories A,B, 540€ plus VAT for car categories C,C1,C2,CD, 640€ plus VAT for car categories D,E, 1.150€ plus VAT for car categories G,M.

Super Collision Damage Waiver (SCDW) limits the renter liability in case of accident:

Not included in the rental price. The renter liability for damage to rented vehicle can be reduced up to:100,00€ by paying the daily amount of 6,00€ for car categories Α,Β, 150,00€ by paying the daily amount of 8,00€ for car categories C,C1,C2,CD, 250,00€ by paying the daily amount of 9,00€ for car categories D,E, 500,00€ by paying the daily amount of 15,00€ for car categories G,M.

The damages below not covered of the insurance SCDW, CDW, TP.

Tires, hubcap, wheels, underside of the car, loss or damage to keys, antenna, in the car cabin, fuel errors, personal belongings in a rented car, car documents and registration plate.

Personal Accident Insurance (PAI)

Included in the rental price and covers the renter of the car of up to 15.000€ in case of death or body injuries.

Deliveries or collections:

The charge for the delivery service in Athens is 10,00€ each way. The delivery service outside of Athens is available upon request and the cost calculated by the distance in km.

Fuel policy:

Not included in the price, if the renter returns the vehicle with less fuel in the tank than the fuel delivered, there will be a charge of 10,00€ (refueling service fee) plus the cost of the missing fuel.

Traffic fines:

The renter is responsible to pay the cost of any parking fines or other penalties incurred on rental duration.

Child seat:

Upon request and availability, the charge for child seat is 3,00€/daily. The maximum charge is 30,00€.

Additional driver:

The charge for each additional driver is 3,00€/daily, with maximum charge 30,00€.The maximum number of drivers is set at 3 persons.

Deliveries / collections out of hours (night delivery):

The charge for out of office hours service Monday – Friday 19:01 – 08:59 and Saturday – Sunday 15:31 – 08:59 is 35,00€.

GPS Navigation System:

Upon request and availability, the charge for GPS is 5,00€/daily, the maximum charge is 50,00€.

Vehicle transport by ship:

Written approval of the company Trompoukis Cars – Plan rental car is required. Please note that any damage to the car in transit will be not covered by any insurance.

Vehicle transport outside the border:

Not allowed the transport outside the Greek border.

Road Assistance:

24-hours road assistance is provided. Road assistance contact details are stated on the rental contract.

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